Terms and Conditions

Acceptance of terms

By accessing or using sugitech.in, visitors agree to these Terms and Conditions. This website is operated by Sugi Technologies India Private Limited ("Sugi Technologies," "we," "us," or "our"). If you do not agree with these terms, please do not use this website. These terms apply to the public website and general business enquiry interactions unless a separate written agreement applies.

Website usage

This website provides information about Sugi Technologies, TechDhootha, DhoothaDesk CRM, TaxiSaaS, TripDhootha, Website Integration, Quotation & Booking System, software services, automation, CRM systems, SaaS products, and related digital solutions. Visitors must not misuse the website, attempt unauthorized access, copy protected content, or interfere with website availability.

Services information

Service descriptions are provided for general information. Final service scope, deliverables, responsibilities, timelines, pricing, revision terms, hosting, deployment, maintenance, and support must be confirmed in a written proposal, quotation, purchase order, invoice, or service agreement.

Software products

TechDhootha, DhoothaDesk CRM, TaxiSaaS, TripDhootha, Website Integration, and Quotation & Booking System are Sugi Technologies products. Product features and availability may change as the products evolve.

Quotations and project scope

Any quotation or proposal shared by Sugi Technologies is based on the information available at that time. Changes in requirements, integrations, content, design complexity, third-party services, hosting needs, or workflow scope may affect pricing and timelines.

Payments

Payment terms, advance amount, milestone billing, taxes, refunds, cancellation rules, late-payment handling, and renewal terms are defined in the official quotation or agreement for each project.

Support and maintenance

Support may include issue review, small improvements, deployment assistance, content updates, or technical guidance depending on the agreed plan. Support availability, response times, included hours, exclusions, and maintenance windows must be confirmed separately.

Third-party services

Projects may involve third-party tools such as hosting providers, analytics platforms, WhatsApp links, email providers, map services, APIs, payment gateways, or marketing tools. Availability, pricing, policies, and limitations of third-party services are controlled by those providers.

Intellectual property

Sugi Technologies, TechDhootha, DhoothaDesk CRM, TaxiSaaS, TripDhootha, Website Integration, Quotation & Booking System, website content, UI structures, product concepts, source code, documentation, designs, and related materials are owned or licensed by Sugi Technologies unless otherwise agreed in writing. Client-owned content remains owned by the client where applicable.

Website content accuracy

Sugi Technologies aims to keep website content clear and current. Product, service, and business information may be updated as our offerings evolve. Visitors should confirm legal, pricing, and project-specific details directly before relying on them.

Privacy

Use of this website is also subject to the Privacy Policy. Visitors should review the Privacy Policy to understand how information may be collected and used in relation to enquiries and website usage.

Limitations of liability

The website is provided for general information and business enquiry purposes. Sugi Technologies is not responsible for indirect losses, business interruption, data loss, third-party service failures, or issues outside an agreed service scope.

Changes to terms

Sugi Technologies may update these Terms and Conditions from time to time. Continued use of the website after updates indicates acceptance of the revised terms.

Governing details

This website is operated by Sugi Technologies India Private Limited (CIN: U62091TZ2026PTC040534), with its registered office at No. 09, KPK Nagar, Kalapatti - Post, Coimbatore, Tamil Nadu - 641048, India.

Contact

For questions about these Terms and Conditions, email support@sugitech.in or call +91 7373035457 during normal business hours.